Refunds & cancelling
Last updated November 2, 2026.
Cancel any time
In Wanta Client: Settings → Account → Wanta membership → Manage, then Cancel subscription on Stripe's page. You keep your perks until the end of the month you already paid for, and you won't be charged again.
Refunds
- First payment: if you joined by mistake, ask within 7 days of your first payment and we'll refund it in full.
- Charged twice, or charged after cancelling: always refunded in full.
- Renewals: we don't refund part of a month after it renews, but cancelling stops the next one.
- Bans: accounts banned for cheating or breaking the Terms don't get refunds.
- Where your local law gives you more rights, those apply.
Refunds go back to the card you paid with, usually within 5 to 10 business days.
How to ask
Open a ticket in our Discord and pick Billing, or e-mail support@wantaclient.com with the e-mail you paid with and your Steam name. Please contact us before disputing a charge with your bank: a dispute pauses your membership while it's open.
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